Quality Policy
Jones Corporate is a facilities management company specialising in offering clients the personal service of a small company with the assurance of nationwide coverage.
We are focused on using initiative to solve problems, being flexible and working as a team with our clients. We specialise in providing a nationwide proactive, reactive and project driven maintenance service to our customers. We aim to support your company by working closely with you and your team, providing cost effective and achievable solutions to meet your business needs.
It is our goal to ensure that our services are planned and delivered to achieve the necessary performance and durability required to satisfy all interested parties; customer and regulatory requirements which will have an appropriate level of specification recognising fitness for purpose and maximum value.
We are committed to the following:
- To ensure our customers receive services of the highest practicable quality, reliability and consistency that meet their requirements.
- To operate an effective management system including managing the quality of operations.
- To pursue continual improvements in documentation, processes and product to reflect continuing changes in customer demands.
- To evaluate and set measurable objectives and targets to ensure performance is reviewed and actions can be taken if results are not to expected values.
- To ensure that the policy is communicated and understood by all employees together with the implications of non-conforming materials and working practices.
- To acknowledge that quality standards are achieved with the contribution of all employees and to ensure that all the necessary information, training and support is provided to establish the required level of competence.
This Policy will be reviewed by the Company Management Team every two years or as required.